1) Deposits are non-refundable as stated in the terms and conditions.
2) Payments made towards the balance will be refunded based on the cancellation schedule below.
3) Travel insurance is strongly recommended to cover monies paid in the event of an accident, sickness, or trip interruption.
We have a limited number of seats, and once a seat is reserved, it is held specifically for that client.
We do not overbook our tours, so we require a non-refundable deposit.
Roommate Cancellation Policy: If traveling with a roommate(s), please be aware that you will be responsible for the additional cost for Single, Double, or Triple Occupancy in the event your roommate(s) cancel and if another roommate(s) cannot be found. Oliver Cruise & Travel will not be responsible for finding another traveler as a roommate(s).
Cancellations, Refunds, and Trip Interruptions: Due to the nature of group travel and contracting with service providers, DEPOSITS CANNOT BE REFUNDED. In the event that you are not able to go on the trip, it will be your responsibility to find someone to take your place. Unused hotel accommodations or any unused features or segments of the purchased tour are not refundable or exchangeable for other services. Travel insurance is not included in the tour price and will require a separate purchase.
CANCELLATION PROCEDURE, FEES, & SCHEDULE: If you need to cancel your booking, please request a cancellation form at olivercruisetravel@gmail.com or click link below to fill out cancellation form . Cancellation fees will be applied per person according to the following schedule and are based on the date you fill out the cancellation form. CANCELLATION FORM MUST BE FILLED OUT TO CANCEL. (phone, text, or email cancellations are not accepted).
CANCELLATION FORM - https://forms.gle/PuYoB5t1t8ii86v58
Refunds: PAYMENTS MADE TOWARDS THE BALANCE WILL BE REFUNDED BASED ON THE CANCELLATION SCHEDULE BELOW.
Standard cancellation fee schedule for Scheduled Group Trips**
The deposit is non-refundable***
121 days or more prior to departure: No Cancellation Fee
120 - 91 days prior to departure: Fee is $100 per person
90 - 61 days prior to departure: 25% of the trip price
60 - 46 days prior to departure: 50% of the trip price
45 - 0 days prior to departure: 100% of the trip price
No refunds will be provided for any unused tour portion once the tour begins, including if you leave a tour for any reason, miss the tour’s departure date, or must be removed from a tour. There are no exceptions to this cancellation and refund policy, including weather, civil strife, personal, family, medical emergencies, or any other circumstances beyond our control. For this reason, we highly recommend that you purchase trip cancellation and interruption insurance.
TRAVEL INSURANCE WAIVER:
U.S.A. Domestic: Travel protection is strongly recommended. Fees for trips canceled for reasons beyond your control (weather, aircraft issues, loss of employment, health, or family issues, etc.) will not be reimbursed. If you choose to decline insurance, Oliver Cruise & Travel will not be responsible for penalties or fees should you cancel. Any portions of the tour missed due to a medical emergency are non-refundable.
If you choose to decline insurance coverage, please understand the risks of not purchasing travel protection.
Tin Leg Travel Insurance: https://73450.buy.tinleg.com
Click Here For Cancellation Form